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Completed Projects

Sample of Completed Six Sigma Projects


	Projects in Public Housing and Construction Estate management (services) Construction quality Architecture design Construction project management

	Projects in Customer Service Reducing waiting time Call centers response time and service delivery. Process improvements for loan applications.

	Projects in Public Utilities Water and electricity consumption Repairs and service calls. Public works

	Projects in Manufacturing Defective rate reduction in production and assembly Process cycle time reduction and turn around time Supplier chain management

	Projects in Education Curriculum design and delivery Pass rates and student project completion Lecture delivery and teaching methodologies.

	Projects in Heavy Industry Wellhead production lead time CNC defect rate reduction in oil rig construction

Six Sigma in HK and China

Completed work through Hong Kong Productivity Council (HKPC) from Y2000 to Y2006:

10 runs of Six Sigma Champion development program.
15 runs of Green Belt (GB) workshops.
10 runs of Certified Black Belt (BB) development programs.
Promotional and Six Sigma seminars.
In-company Certified Six Sigma development programs in:
- Sylva Industries
- Bosch Security Systems
- Herald Datanetics
- Sunbeam Asia
- Holmes Group

IAQC certifies BBs and GBs that meet a stringent criteria:

Examination pass rate
Project completion and achievement
Completion of development program

As a result of the Six Sigma programs:

55 Certified BBs through HKPC programs.
35 Certified BBs through in-company programs.
48 Certified GBs through in-company programs.

Award Winning Projects:

Organization	Project	Impact
Freudenberg & Vilene Int’l Ltd	Reduced the overall physical stock from 30.6 million sq meters to 23.6 million sq meters in Hong Kong with the sales volume 10% increase in 2005 (29% improvement).	February 2005 stock level 30,664,743 sqm with working capital $ 89,758,706 HKD was reduced to November 2005 stock level 23,646,727 sqm with working capital $ 75,431,204 HKD, total reducing $14,327,502 HKD.
Herald Datanetics Limited	To improve the processing of Production Planning & Control (PPC) by Lead Time reduction to achieve a general WIP reduction of 30% by year 2005	Annual saving for HDL = US$ 3.82million
Bowker International (Supplier of garments for Adidas)	To increase FPY rate from 92% to 96% in the sewing process	The total cost savings reached HKD4.03m per year
Dragon Airlines	Reduce loan expenses for spares from supplies in the maintenance operations division.	USD300,000 savings in 2006
Standard Chartered Bank	Improve the turn around time for complaint handling from 70% - 85% in 2005-2006.	Complaint handling index is improved by 10% and cost of handling simple cases is reduce by 21% - HKD2.8m
ITT Industries	Reduce annual total cost of ownership (TCO) of Network Infrastructure in Asia Pacific Region for at least 20% by 2005.	Annual cost savings is USD 230,000.